- Why do you recommend a plan instead of a single facial?
- Skin renews on roughly a 28-day cycle. One treatment feels wonderful, but visible change in acne, hyperpigmentation, dullness or texture comes from a series spaced 4–6 weeks apart, paired with the right home care and nutrition. Consistency is the treatment — the facial is just one part of it.
- Can my consultation be virtual?
- Yes. Complimentary consultations can be done in person, by phone, or over Zoom or Microsoft Teams. Send clear, unfiltered photos in natural light and complete the intake forms beforehand, and Lady J can assess your skin and build your regimen without you leaving home.
- Why aren't exact prices listed?
- Every plan is built around your skin type, condition and goals — the same treatment name can mean different depths and add-ons. Call or text Lady J and you'll get an exact number before anything is booked.
- Do you charge a travel fee for mobile visits?
- Mobile appointments include a travel fee based on distance and group size across McLean, Tysons, Vienna, Arlington, Alexandria, Fairfax, Washington D.C. and the greater DMV. It's quoted upfront.
- Do you offer gift certificates?
- Yes — gift certificates are available for any service or package. Call or text to arrange one.
- How do deposits and cancellations work?
- Booking details, deposits and cancellation terms are outlined on the Policies, Safety & Consent page and confirmed before your appointment.